Support

Start here

Choose the option that matches what you need.

Start a Return / Claim My Orders / Tracking Contact Us Call Support

“My Orders / Tracking” opens the Shopify customer account page.

Returns, Exchanges, & Shipping Issues

Use the portal to start: returns, exchanges, shipping damage claims, wrong item, and missing item requests.

Open Portal Return Policy
Order Status & Tracking ▾

View your orders, tracking, and order history in your account.

Go to My Orders Tracking FAQ
Warranty ▾

To start a warranty request, email support with your order number (or proof of purchase), a brief description of the issue, and clear photos.

Start Warranty Request Warranty Info

Warranty email: schutt_support+warranty@certorsports.com

Contact Us ▾

Use the contact form for general questions. For the fastest help, include your order number and a short summary.

Open Contact Form Browse FAQs

Team / business inquiries: Team / Business Contact Form

Support Hours: Mon–Fri, 9:00–11:30am and 12:00–4:00pm
Phone: 1-800-426-9784